The Top 5 Mistakes Small Business Owners make With Their IVR As a small business owner, your phone system sets the tone for callers. It lets them know what it will be like to do business with you; it gives them a glimpse into your personality and the type of company you are. At least [...]

The Rise of AI in Video Collaboration It is no secret that the demand for video collaboration has increased substantially as a result of the COVID-19 global pandemic. With an increase in the demand for video collaboration, the industry is implementing advanced features to stay competitive and keep up with the tools needed to do [...]

How to Make Your Desktop More Productive Distractions. Our workdays are filled with them regardless of where your office is. Noisy co-workers, slow Wi-Fi, constant chit-chat, loud neighbors, or working from home with disruptive family members, these workplace distractions can significantly hinder productivity and work throughout the week. While you can’t control every aspect of [...]

How to Choose the Right VoIP Phone Desktop phones are the backbone of communications for any business. As ever changing as technology is, so is the way we communicate, and IP phones are developing and adapting to fit the needs of present-day businesses. Businesses of all sizes are looking for a long-lasting and reliable system [...]

The Top 5 Mistakes Small Business Owners make With Their IVR As a small business owner, your phone system sets the tone for callers. It lets them know what it will be like to do business with you; it gives them a glimpse into your personality and the type of company you are. At least [...]

The Benefits of Wi-Fi 6802.11ax, MU-MIMO, and OFDMA Wi-Fi 6, also known as 802.11ax, was released in 2019. It has only now begun to see mainstream adoption as the go-to Wi-Fi standard for Wi-Fi manufacturers and businesses alike. Although it may be more expensive, Wi-Fi 6 access points deliver key advantages over Wi-Fi 5. 801.11ax [...]

The Grandstream Total Solution In every business, no matter the size, there is a need for the communication infrastructure for its employees and visitors. Oftentimes, each element of this infrastructure comes from a different place or manufacturer resulting in sometimes spotty connectivity and a variety of different platforms to control it all. With Grandstream Networks, [...]

Facility Access Solutions for Vertical Industries Facility access and building security is an important component for any office, warehouse, retail space, medical clinic and more. Ensuring the safety of not only employees and guests, but also the content within the building is critical to the success of the business. Building a facility access system may [...]

Must Have Features of the UCM6300 Ecosystem The UCM6300 Ecosystem is Grandstream’s complete communication and collaboration platform for both on-site and remote solutions. The UCM6300 Ecosystem pairs together the customization and control of an on-premise IP PBX with the remote access of a cloud solution to provide an easy-to-manage hybrid communication platform for businesses of all sizes. [...]

How to Manage Your Grandstream Deployments From the CloudUsing GDMS, UCM RemoteConnect, and GWN.Cloud A typical IT infrastructure deployment has a variety of devices within it that all require provisioning, configuration, and management. Having these pieces of hardware under one brand helps streamline these processes; being able to access these devices from the cloud takes [...]