Exploring VPN You might have seen the term VPN thrown around lately. A quick Internet search explains that VPN is a Virtual Private Network that allows the exchange of encrypted data through a VPN server. A pretty cool concept considering the browsing security issues that have been flooding our media. All this talk about data [...]

IPVideoTalk: Breaking Down Adoption Barriers to Video Conferencing High quality video conferencing used to be expensive and out of reach for most small businesses, but with the explosion of affordable options, video conferencing is far more accessible for everyone. However, despite the proven benefits of Video Conferencing such as: faster decision making processes, keeping remote [...]

Benefits of Offering Free WiFi in Businesses Integration has become a popular buzzword within a lot of industries, especially technology. Webster’s dictionary defines the term “integrate” as “to combine one thing with another so that they become a whole,” but I think there is a better definition when it comes to technology. Integration is “to [...]

Get more from the GDS3710 by integrating it with your Grandstream Solution Integration has become a popular buzzword within a lot of industries, especially technology. Webster’s dictionary defines the term “integrate” as “to combine one thing with another so that they become a whole,” but I think there is a better definition when it comes [...]

Making your Call Center More Efficient In a world of instant communication, device integration and faster processes- where does your business strategy stand? Call centers in particular, should be equipped with the latest technology aimed at elevating customer service and providing efficient business practices. For these reasons, an IP communications system that can handle these [...]

How Secure are you with WebRTC? In my previous WebRTC post I provided an overview from a simplified, easy-to-understand perspective. But today, I thought it would be pertinent to discuss the hefty security features of WebRTC. It’s safe to say, that with data breaches, ransonware, and phishing schemes dominating the news security and protection is [...]

TCP versus UDP for IP Phones: How do you choose? The internet is like a very crowded Los Angeles highway, but instead of being full of cars, it’s full of information. Due to crowding, this information needs guidance to ensure that it gets where it’s going. This is why transmission protocols exist to make sure [...]

There is a lot you probably do not know about our Gateways and ATAs Back in 2002 when Grandstream was founded, we were one of the first companies in the world to manufacture SIP products – and one of the very first products we made were analog telephone adapters (ATAs). We now have over 15 [...]

High-end Security Features of the GWN series Access Points Like any technology, WiFI has its own share of security concerns. The nature of wireless networks allows hackers or anyone with malicious intent to locate themselves close to an access point in order to infiltrate a network. According to Kasperksy, approximately 24.7% of Wi-Fi hotspots in [...]

New Features Offer Expanded Deployment Options for our UCM series of IP PBXs Since their launch in June of 2013, the UCM series has become one of the most popular on-premise IP PBXs in the world. It offers small to medium sized businesses an almost unprecedented unified communications manager (hence the UCM acronym) that gives [...]