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CloudUCM – Grandstream Singapore
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CloudUCM

A Scalable & Secure Cloud PBX with High-End Collaboration Features

CloudUCM is a cloud PBX that provides a scalable business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. Visit myucm.cloud to learn how to purchase.

 

Product datasheets
Product Resources & Documentation

Where to buy?

Description

CloudUCM is a cloud PBX solution that provides a scalable and secure business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This cloud PBX unifies all business communication onto one centralized solution that provides voice and video calling, meetings, chat, data, analytics, mobility, surveillance, facility access, intercoms and more. CloudUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams to communicate and collaborate from anywhere on nearly any device. This scalable solution can be easily expanded at any time without the need for extra equipment, provides enterprise-level security and reliability, and supports powerful third-party integrations and expansions. By providing a state-of-the-art suite of communication and collaboration features, bank-grade security, advanced customization, and a variety of plan options, CloudUCM is the ideal PBX solution for small-to-medium sized businesses, retail, hospitality, and residential deployments.

Features

  • Comprehensive unified communication and collaboration features
  • Supports up to 200 users and up to 64 concurrent calls
  • Built-in audio, video, and web meeting platform; supports desktop, mobile devices, and SIP endpoints
  • Wave app for mobile, desktop, and web allows for communication from anywhere on any device
  • Compatible with GDMS for cloud setup, provisioning, management, and monitoring
  • Built-in Free SBC services protect CloudUCM systems from external attacks
  • Instant messaging/chat, screen sharing, whiteboard, file sharing, recording, meeting assistant, and more
  • Supports Customer Service platforms WhatsApp, Telegram, and more; built-in live chat for desktop and mobile
  • Advanced security and encryption technologies, AWS provides 99.99% service guarantee
  • Full-band Opus voice codec, H.264, H.263, H.263+, VP8 voice codecs, jitter resilience up to 50% packet loss
  • Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and many other solutions

Support & resources

Resources Firmwares, tools and documents

FAQ Find answers to your questions

Forums Get help from the community

Helpdesk Submit and manage your tickets


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